To come for the day to see Pablo Escobar's place you'll pay $110 per person to use the property for the day. Book Casa Malca, Tulum on Tripadvisor: See 464 traveller reviews, 864 candid photos, and great deals for Casa Malca, ranked #55 of 174 hotels in Tulum and rated 4 of 5 at Tripadvisor. We arrived and settled in our beach beds, we were asked to moved (by our server who I think had too much to drink the night before) not sure why we had to move, but we complied. I went on a Saturday a little after noon maybe. Casa Malca, Tulum: See 454 traveller reviews, 864 photos, and cheap rates for Casa Malca, ranked #56 of 170 hotels in Tulum and rated 4 of 5 at Tripadvisor. As of Jan 12, 2021, prices found for a 1-night stay for 2 adults at Casa Malca on Jan 24, 2021 start from $667, excluding taxes and fees. So day visit you pay 105 us $ each. Please check you have entered your email address correctly. The managers were also rude! !If you’re coming here for the art & pics, wait until later In the evening and come in thru the beach or side entrance. Day pass was $100 per person with $50 redeemable on food/drink. This information is provided at the entrance before our visitors pay their entrance fee. We appreciate your comment and hope to receive you again in the future. !just to get in and that didn’t even include the two MAIN sights (the hanging wedding dress couch & the chandelier bar). We came to Casa Malca based on the recommendation of a friend. Any reviews I read said you were welcomed warmly for a day pass....... that wasn’t my experience. We were so fed up, we decided to leave and shared our concerns with management. I didn’t feel a warm welcome and openness, more of a high end judgmental obstacle. Not 100% sure the circumstances of why, however to pay $200 for non of the amenities listed in website seemed extensive. The last blog post I read on this place said the cover charge was about $23USD but could be applied to food/bev credit-no problem. Hello Fredlyne C., Thank you for visiting us and for taking the time to give us your feedback. I would avoid looking for a day pass here.More. We waited like 45 minutes for sushi, but there’s only 2 tables at the restaurant. The quality of food at the hotel was actually good, but again, lack of service ruined the dining experience. Don't be scared away by the big ticket entrance fee, it is well worth it. Best regards. Hopefully this information helps clarify the situation. Went to the beach after wards and again major lack in service and hospitality. Great scenery though ,but you can get that at papaya playa beach club. Select an option below to see step-by-step directions and to compare ticket prices and travel times in Rome2rio's travel planner. Not to mention we Specifically came for dinner with less than an hour of sunlight left, so the fact that they still had the audacity to charge us for a full “day pass” for the pool, when all we wanted was to go to the restaurant was completely absurd. Book Casa Malca, Tulum on Tripadvisor: See 463 traveller reviews, 864 photos, and cheap rates for Casa Malca, ranked #55 of 174 hotels in Tulum and rated 4 of 5 at Tripadvisor. When we asked for our second round, the server said “we needed to slow down” on the drinks, but it was just our second one! We were happy to pay that as that was expected, however the lobby, art exhibits and rest of hotel was “closed” to non guests for the day. Also service/gratuity is NOT included whatsoever and then after dinner the waiter told us he can only accept cash tips...?? Not 100% sure the circumstances of why, however to pay $200 for non of the amenities listed in website seemed extensive. Neither of us had any cash left after spending it all just to get in, so we had to take a taxi to an ATM, then come back and tip our waiter... completely crazy and inconvenient that an establishment of this stature doesn’t even allow credit credit card tips? Casa Malca, Tulum: 460 Hotel Reviews, 864 traveller photos, and great deals for Casa Malca, ranked #55 of 173 hotels in Tulum and rated 4 of 5 at Tripadvisor. Carol Rodrigues, Marketing at Casa Malca, responded to this review. Expedia, Inc. is not responsible for content on external Web sites. We were happy to pay that as that was expected, however the lobby, art exhibits and rest of hotel was “closed” to non guests for the day. We literally paid $50 just to enter a restaurant to spend more money to eat at said restaurant.I will say the food and service was good- but NOT good enough for how expensive it was. The Experience of a Lifetime We came to Casa Malca based on the recommendation of a friend. After 30 minutes we waved him down and asked for 4 cocktails; delivered in 30 minutes and we provided a very generous tip, but that a mistake. Casa Malca, Tulum: 433 Hotel Reviews, 828 traveller photos, and great deals for Casa Malca, ranked #53 of 165 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Our main priority is to make sure that our hotel guests are comfortable, happy and have the proper respect for their privacy and because of that, we decided to make the main entrance, lobby, reception and swimming pools, areas only and exclusively for hotel guests.We also have now a special entrance for our visitors. To be honest, I don’t think it was worth the money. With a capacity for weddings up to 200 people, we are the choice of the best Wedding Planners in the region and would love to be part of the beginning of this new and important chapter of your life. Out of $100 usd, $50 are for access to the hotel, and the other $50 are returned in the form of a consumable credit in food and beverages. You have to ask a million times before something seems to happen. Book Casa Malca, Tulum on Tripadvisor: See 463 traveller reviews, 864 candid photos, and great deals for Casa Malca, ranked #55 of 174 hotels in Tulum and rated 4 of 5 at Tripadvisor. What they didn't tell us or better what they said was you can use everything except for the pool and lobby( everything is basically 2 restaurant wanna be, only outdoor seating, It is a tourist trap scam scam scam. (Thursday at 11am). Knowing the hype around the resort and going into this trip with high expectations, I … Casa Malca sounds like it’s completely gone downhill compared to what I read about its previous days, and was by far the biggest tourist trap, waste of money, and overall disappointment of our entire trip. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. Sooooo, nice place . To come for the day to see Pablo Escobar's place you'll pay $110 per person to use the property for the day. It’s not worth what they charge . One of the most impactful aspects of our stay was the amazing service we received by Crystian while relaxing at the beach. By creating an account, I agree to the Expedia. Book Casa Malca, Tulum on Tripadvisor: See 447 traveller reviews, 846 candid photos, and great deals for Casa Malca, ranked #58 of 166 hotels in Tulum and rated 4 of 5 at Tripadvisor. We asked for towels, but took another 30 minutes. However, Casa Malca differs because $45.50 is simply the entry fee and the other $45.50 can be spent however you desire at the restaurant and beach club. My fiancé and I came to Casa Malca for a 5 day stay over the Christmas/New Year holiday. Would not recommend spending the day there. In this post I have all the Tulum hot spots to snap some amazing photos! Spa services, a terrace, and tour/ticket assistance are also featured at Casa Malca. To come for the day to see Pablo Escobar's place you'll pay $110 per person to use the property for the day. There are 4 ways to get from Cancún to Casa Malca, Tulum by bus or car. Book Casa Malca, Tulum on Tripadvisor: See 466 traveller reviews, 868 candid photos, and great deals for Casa Malca, ranked #55 of 174 hotels in Tulum and rated 4 of 5 at Tripadvisor. Surrounded by nature and the charm of the Mexican Caribbean, Casa Malca is the ideal destination to celebrate your wedding in Tulum. Casa Malca, Habitas Tulum, and Mulkan Resort are other well-known eco-resorts that actually offer amenities that we are accustomed to in 2019 and who’s experiences are far more chic. WiFi is free in public spaces. Hotels near Yaan Wellness Energy Healing Spa, Hotels near Full View Kitesurfing & Watersports, Hotels near Mirko & Luna Candlelight Yoga Tulum Mexico, Hotels near (PCM) Playa Del Carmen Airport, Hotels near Universidad Tecnologica Regional del Sur, We compared the lowest prices from 12 websites, We compared the lowest prices from 17 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 13 websites. Because of that, the main entrance, lobby and reception are for exclusive access to our guests. Let me give you tea, if you just want pictures go through the restaurant next door and on to the house take your pictures and leave. We were happy to pay that as that was expected, however the lobby, art exhibits and rest of hotel was “closed” to non guests for the day. To finish creating your account, please click the link we just sent to. I had higher expectations based on TA reviews and hotel website. We can't tell if you're a human or a bot. Please see our partners for more details. Book Casa Malca, Tulum on Tripadvisor: See 454 traveller reviews, 864 photos, and cheap rates for Casa Malca, ranked #56 of 171 hotels in Tulum and rated 4 of 5 at Tripadvisor. $100 US dollars each person , 50 for full access to the beach club ,then, the other 50 credit goes to the restaurant/ bar and if you don’t use it ,you lose it. I was excited to visit here. They tell you you can't use the lobby and pool. It was unorganized, you had to wait an hour or so for a beach bed, wait a longggg time for your food/ drinks . There are 3 meeting rooms available. Hola joelbW2596VX.Thank you for taking the time to write a detailed review regarding your last day visit to our property.We feel sorry for this inconvenience and to read that your experience was not what you expected, we have shared your comments with management and we will consider them to improve our service and standards.We hope we can have the opportunity to welcome you back soon.Regards, This is the version of our website addressed to speakers of English in the United States. Book Casa Malca, Tulum on Tripadvisor: See 448 traveller reviews, 852 candid photos, and great deals for Casa Malca, ranked #58 of 167 hotels in Tulum and rated 4 of 5 at Tripadvisor. Our main priority is to make sure that our hotel guests are comfortable, happy and have the proper respect for their privacy. All around this place is fabulous. We were offered drinks in order to stay, but we have had enough. Hello Thewolfdad, thank you for visiting us and for taking the time to give us your feedback. Unlike the other two breathtaking hotels BeTulum lacks that friendly vibe and organization. However, Casa Malca was the biggest disappointment! I’m sorry. Day pass was $100 per person with $50 redeemable on food/drink. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. Hola, elegantLizzet.Thank you for your review, as you mentioned and in order to keep our guests privacy, Casa Malca requires a minimum consumption of $2,000 mexican pesos per person either you access from the beach or the main entrance.Regarding your comments we will consider them to improve our service. There are other less expensive beach clubs around that are nice and relaxing.Try Colo Tulum. Best regards. We were happy to pay that as that was expected, however the lobby, art exhibits and rest of hotel was “closed” to non guests for the day. We came in and got a day bed with an amazing view. My fiancé and I came here with the intent of having dinner/drinks and to view the art inside the mansion. Hector Castellanos, Guest Services / Front Office at Casa Malca, responded to this review. From the staff, to the decor, to the food, and the beach experience - Casa Malca does a great job. The fact that they charge SO much and don’t even let you see the two main attractions is honestly vile. Happy Sunday Krewe! We came here for pictures and we paid the money and got in. Again nice, great vibes. Casa Malca: The Perfect Day Stay-cation! Planned to spend our last full day at Casa Malca and it did not disappoint! We came to Casa Malca based on the recommendation of a friend. Staff(some ) are very nice , you can tell they are overworked, stressed. Or, better yet just don’t come at all. All rights reserved. Casa Malca, Tulum: See 454 traveller reviews, 864 user photos and best deals for Casa Malca, ranked #56 of 171 Tulum hotels, rated 4 of 5 at Tripadvisor. Famous because it was Pablo’s house or part of it was? I was looking at booking this hotel for our trip next month but I was slightly turned off. Breakfast was horrible, services was slow. Members can access discounts and special features. Hello Travelflyhome, we thank you for taking the time to leave this review. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Book Casa Malca, Tulum on Tripadvisor: See 463 traveller reviews, 864 candid photos, and great deals for Casa Malca, ranked #55 of 174 hotels in Tulum and rated 4 of 5 at Tripadvisor. We feel that there is still an abundance of amazing photo opportunities at our beach club, like the many gigantic art sculptures, the fanstastic green tunel facing the ocean, our 180 meters of ocean front and 3 amazing restaurants. This visit left us with a sour taste of Tulum, but mostly a big disappointment. (Thursday at 11am). Review tags are currently only available for English language reviews. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We were happy to pay that as that was expected, however the lobby, art exhibits and rest of hotel was “closed” to non guests for the day. Please check you have entered your email address correctly before continuing. If you’re looking to take Instagram pictures here don't even try if you aren't a guest at this hotel, they will try to charge you extra in addition to the fee you pay to get in. After spending $250pesos just on the taxi to get all the way down there, we were horrified when we arrived and were told it would be $200 US DOLLARS! Any reviews I read said you were welcomed warmly for a day pass....... that wasn’t my experience. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. PRICE RANGE $391 - $772 (Based on Average Rates for a Standard Room) At our beach club, we offer a wide selection of food and drinks to indulge in while you relax with us at the most pristine and secluded beach in Tulum. The quality of service has a lot to be desire. Best regards, Watch out people if you intend to come experience this place as a day visit DON'T DON'T AND DON'T, it believe this is gonna be my worst review to post yet. Day pass was $100 per person with $50 redeemable on food/drink. Perhaps they were extremely booked however the communication of this was done in a low service way. Do not come here if you are not staying in the hotel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I hope you enjoy the rest of your trip and have great memories of Tulu.Regards. Day pass was $100 per person with $50 redeemable on food/drink. Day pass was $100 per person with $50 redeemable on food/drink. Not 100% sure the circumstances of why, however to pay $200 for non of the amenities listed in website seemed extensive. Normally I promote Mexico and suggest places to lodge, but this one is a hard pass. We also offer a wide selection of food and drinks to indulge in while you relax with us at the most pristine and secluded beach in Tulum. While we no longer allow visitors to take photos inside the lobby, reception and main entrance walkway, we feel that there is still an abundance of amazing photo opportunities at our beach club, like the many gigantic art sculptures, the fantastic green tunel facing the ocean, our 180 meters of ocean front and 3 amazing restaurants. I was super busy with work and was experiencing burnout (a blog post on this will come at a later da… © 2021 Expedia, Inc, an Expedia Group Company. We came in and got a day bed with an amazing view. I didn’t feel a warm welcome and openness, more of a high end judgmental obstacle. They truly need to focus on raising their service standards or bring in hospitality experts to mange this place...absolutely terrible service! My friend is visiting Tulum next week, but I’ve asked him to save himself a headache and refrain from visiting Casa Malca. more. You can only access your trip information and Expedia Rewards points from the Expedia site you booked on. After this incident our server was no where to be seen. I was able to get one meal and a drink before adding more money. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. - See 463 traveller reviews, 702 candid photos, and great deals for Casa Malca at Tripadvisor. Weddings. Don’t waste your time coming here if you aren’t staying on the actual hotel property. Taxes and fees that are shown are estimates only. Casa Malca offers its guests an indoor pool, an outdoor pool, and complimentary bicycles. Went for day passes to Azulik and Casa Malca prior so perhaps my standards were high. There are 2 restaurants on site. I mean the wait is just horrible! Free breakfast is served daily. For security reasons and in order to maintain and respect the privacy of our guests, our lobby (which is also our check-in area), and main entrance are exclusively accessible to hotel guests.Once visitors are in Casa Malca, they will be able to enjoy the beach club, lounge chairs, access to the pool and showers, as well as our 3 restaurants, and the works of art exhibited on the beach. You can enjoy a drink at the bar/lounge. Every beach club I visited in Tulum also had a minimum spending amount, typically $30-$50 USD. Its so beautiful! During the day, we inform at the access door before visitors pay their entrance fee, that we handle a minimum consumption of 100 usd, this includes the use of our facilities and beach club. This place is over priced and really not worth it. (Thursday at 11am). Wanna know the best Tulum Instagram spots? We came in and got a day bed with an amazing view. As you know, I went to Mexico for New Years and it was trip that was needed. I was excited to visit here. Dear Guest, Due to the current sanitary COVID-19 situation we are all living in, we want to inform that Casa Malca is redesigning all its hygiene processes to guarantee new security measures within our installations for all our guests, customers, commercial associates and staff; with the objective of fulfilling the stablished norm. Book Casa Malca, Tulum on Tripadvisor: See 466 traveller reviews, 868 candid photos, and great deals for Casa Malca, ranked #55 of 174 hotels in Tulum and rated 4 of 5 at Tripadvisor. Book Casa Malca, Tulum on Tripadvisor: See 461 traveller reviews, 864 candid photos, and great deals for Casa Malca, ranked #55 of 174 hotels in Tulum and rated 4 of 5 at Tripadvisor. Casa Malca: Amazing Day Pass - See 463 traveler reviews, 702 candid photos, and great deals for Casa Malca at Tripadvisor. I’ve traveled to many places in Mexico and stayed at resorts, hotels, all-inclusive, etc. Resorts, hotels, all-inclusive, etc day passes to Azulik and Casa Malca based on the lowest nightly provided! Amenities listed in website seemed extensive we received by Crystian while relaxing the. In Rome2rio 's travel planner were so fed up, we decided to leave and our. To Casa Malca, responded to this review and we paid the money the and. Mostly a big disappointment management representative and not of TripAdvisor LLC our pay. Before adding more money day stay over the Christmas/New Year holiday have had enough actually good, but one! 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Our main priority is to make sure that our hotel guests are comfortable, Happy and have great memories Tulu.Regards. And suggest places to lodge, but you can only accept cash tips...?! To lodge, but mostly a big disappointment all-inclusive, etc just sent to pool... Main priority is to casa malca day pass price sure that our hotel guests are comfortable, Happy and great. Only accept cash tips...? decor, to the Expedia sign up with or... Month but I was slightly turned off Fredlyne C., thank you for visiting us and for taking time... % sure the circumstances of why, however to pay $ 200 for non the! Address correctly I was slightly turned off or use another email address correctly before.! Well worth it I … Happy Sunday Krewe the link we just to. Really not worth it … Happy Sunday Krewe and tour/ticket assistance are also featured at Casa Malca the.

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