You can resolve most sign-in issues in Lync Mobile 2013 by following these steps: Your Skype Credit balance has been used. I can't remember my pass word. I'm in Office365 OK, but Skype for Business (SfB) does not accept my credentials (either username, password or 'domain' @Innoverkko.com). Before you close your Microsoft account, let's make sure you aren't leaving anything important relating to Skype behind: Sign in to Skype. Technician's Assistant: What have you tried so far with your Skype? Same credentials Works fine in Office 365 login. I can't sign into my skype account. In this guide, we'll show you the steps to resolve the "We can't sign in to your account" or “You’ve been signed in with a temporary profile” after signing in to Windows 10. It keeps saying that I need to enable cookies. If you've forgotten or lost your username or password, don't worry.You can easily recover it and sign in. Hi, i can't sign into skype keeps telling me there's something wrong with my microsoft account. I am unable to log into my Skype account, i've tried everything possible to figure out what the problem is, but I seem to end up with more frustration than when I begun. Please try again. Follow the steps in this article to verify that: Important information such as files and contacts are saved. Free online calls, messaging, affordable international calling to mobiles or landlines and instant online meetings on Skype. Why are my Skype contacts or credit missing? I can't log into my skype account from a hotel, so I have been unable to video call to my home. I haven't. I have tried everything possible, even calling my internet carrier and they could not help either. To learn how to manage your security info and troubleshoot verification codes, see Microsoft account security info & verification codes. Stay in touch! Since your Skype account is already a Microsoft account, it is not possible to merge or unlink your Skype and Microsoft account. If you're signed into Skype but can't find your contacts or Skype Credit, you probably signed in to a different account than you intended to. Please check them and retry. I called home and verified my username and even had skype send the password XXXXX my home e-mail. Can you please help with this? It sti … read more Hi. Please check your account information and try again. i'm not real good with this computer stuff I never had problems with Skype in the beginning, but over the past couple of weeks I've been having allot of trouble. Can't sign in. Skype is a video chat software from Microsoft that lets you connect with friends and family around the world for free. Technician's Assistant: When did you last update Skype? The server name or sign-in address is incorrect. If you're signed into Skype but can't find your contacts or Skype Credit, you probably signed in to a different account than you intended to. Thank you. Now it's gotten to where everytime I try to sign in, it continues to say it doesn't recognize me. Can't connect to the server right now. Verfication codes are sent to the phone number or email address listed in your Microsoft account. Solution.